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You will find answers on all areas of 7-PDF in the following list of FAQs. We will continuously expand this FAQ section with your help. We would therefore be delighted to receive any comments or questions on 7-PDF, and we always strive to respond to you. We will then publish the most frequently asked questions in this section and add responses!

Can’t find your question? Send us an email - we will try to respond to your query as soon as possible!

Can I convert several input documents to PDF at once using 7-PDF Maker?

Yes. 7-PDF Maker no longer requires a print dialogue and does not act as a PDF printer, which is a crucial advantage over other PDF creators. This makes it possible to quickly and conveniently use the supplied Windows Explorer integration for this.

Highlight several documents directly in Windows Explorer - right-hand mouse button - 7-PDF - select Create PDF... - finished!


Category: 7-PDF Maker

I get the error message “Invalid floating-point operation” when I convert from PDF to Word. What can I do?

Invalid floating-point operationThis error occurs very rarely, but, in this case, please alter the conversion mode of the PDF to Word converter from the standard setting ‘automatic conversion mode (default)’ to a user-defined mode!

It would be best to use the user-defined conversion with tabs here. After altering the conversion mode, please try to convert the PDF to Word again.

If necessary, you should alter further settings options on the ‘advanced settings’ tab if the problem occurs again. You can try to further specify the extraction options to exclude the incompatible content of the PDF document from the conversion during the PDF to Word transfer.

Category: 7-PDF2Word

Can I carry out mass conversions using 7-PDF Maker or even automate my PDF creation?

Yes. To do this, use 7p.exe - the command line version of 7-PDF Maker. In batch mode, you can also use it to ‘automate’ your PDF creation with Windows resources.

Category: 7-PDF Maker

I get the error message “Cannot create output file” when I convert from PDF to Word. What can I do?

This error occurs when PDF2Word Converter automatically tries to open Word, OpenOffice or LibreOffice following successful conversion, despite the respective program already being open.

The opened text processing software may even block the creation of the converted Word file. If this error occurs, you should ensure that Word etc. has not been launched. Then try again. This should rectify the problem.


Category: 7-PDF2Word

Is 7-PDF Maker also available as SDK for developers?

Yes. Free developer libraries for Java and PHP5 are available. We provide a server task encapsulated in a web service remote with 7-PDF Server for this. The developer libraries are then integrated into the relevant programming language as client components. The use of the libraries and of the web service is free of charge. You can find more information here...

Windows developers may find the COM interface of 7-PDF Maker interesting, which we supply as standard with version 1.2 and above. You can find more information here...

Category: 7-PDF Maker

Unwanted spaces are shown between paragraphs in the Word document created. What settings can I use to prevent this?

In this case, switch the conversion mode to “Reformat document (reflow)” and try again.

Category: 7-PDF2Word

Which operating systems are supported by the PDF printer?

All editions of Microsoft Windows 2000, 2003, XP, Vista, as well as Microsoft Windows Server 2008 - 2016 (Preview) and Windows 7,8, 8.1 & 10.

Category: 7-PDF Printer, Installation (general)

Can I convert a VISIO document using 7-PDF Maker?

Yes. By saving the Visio document as an image (BMP, JPG etc.) and then converting this image file to PDF using 7-PDF Maker.

The latest version of 7-PDF Maker cannot directly convert VISIO documents to PDF. If the result does not meet your expectations, you are sure to find the right solution in our free 7-PDF Printer software.

In addition to PDF files from VISIO, 7-PDF Printer can also create PDF documents from AutoCAD via the print dialogue which retain the original layout.

Category: 7-PDF Maker

Can I obtain the MSI installer?

Yes of course! You can install the PDF Writer using Group Policy Objects (GPO) under Active Directory. For that you need a set of MSI packages available in the download area for 7-PDF Printer.

Category: 7-PDF Printer, Installation (general)

Which versions of PDF are supported?

You will find support for PDF 1.3 (Acrobat Reader 4.0 or later), PDF 1.4 (Acrobat Reader 5.0 or later), PDF 1.5 (Acrobat Reader 6.0 or later) and PDF/A-1b.

Category: 7-PDF Printer, Miscellaneous